Justin and Nicole gave us a new computer and we were so thankful that he set everything up instead of having us try to do it. I'm sure we would never have gotten it done correctly.
The other day I tried to scan something in and "oops!" - the scanner doesn't work. I got a message saying there was no scanner. Well, excuuuuuse me! It's sitting right here on the desk! I realized that the computer doesn't have eyes, so I fumbled around with the different lists of things that are installed in the computer. I saw my printer/scanner listed so I clicked on it and there it was! Stupid computer!
HA! I grabbed a sheet of paper that had printing on it and put it in the scanner and turned it on. Well, looky there! It's scannin......oops! I got another message: "Device driver software was not successfully installed". What?!? Ok, I know what to do. I'll just reinstalled the danged thing! I opened my little cd case, pulled out the Dell Driver cd and popped it into the drawer. This will fix it!
After several hours of it NOT fixing it, I finally emailed Justin.
I talked to him on the phone today and he suggested that I uninstall the printer/scanner and try it again. Yeah! That'll fix it!
You know where this is going, don't you? Not only did it not fix it, now the printer/scanner will only turn on. The scanner button doesn't do anything.
About Me
- Janice
- Front Royal, Virginia, United States
- I grew up in a small town, left for the big city but came back to my small town to raise my children and I'm still here.
2 comments:
Had the same sort of trouble with mine (the Dell)but I was able to successfully reinstall it every time I wanted to use it for over a year then it really died forever.
I've tried several times to leave a comment about this post!! no go!!
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